db33 Terms & Conditions — Please Read Before Use

1 Introduction & Acceptance

By using db33 (hereinafter referred to as the "Platform"), you automatically agree to these Terms and Conditions. These Terms constitute a legally binding agreement and apply to all use of db33 services.

Db33 is an internationally licensed online betting and casino platform. We serve users across South Asia, including Bangladesh. These Terms and Conditions may be updated from time to time — continued use of the Platform after any changes constitutes your acceptance of the revised Terms.

2 Account Register

To create an account on db33, the following requirements must be met:

• Each individual may only create one account.
• You must provide accurate and truthful information during registration.
• Accounts opened with false information may be closed at any time.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• It is the user's responsibility to keep their account password confidential. Your password must not be shared with anyone.
• Operating an account on behalf of another person is prohibited.

Account Security

You are responsible for the security of your own account. If you notice any suspicious activity, contact db33 support immediately. The use of two-factor authentication (2FA) is strongly recommended.

3 Age Verification

Db33 strictly enforces an adult (18+) betting policy. No person under the age of 18 is permitted to use db33.

By registering, you confirm that you are at least 18 years old. db33 may request a copy of your national ID or passport at any time for age verification purposes. If verification fails, your account and balance will be forfeited.

4 Betting Rules

The following rules must be observed when placing bets on db33:

Bet Acceptance

• All bets are considered valid only after they have been confirmed on db33's servers.
• Db33 will not be held liable for bets that are not accepted due to technical issues.
• Db33 reserves the right to cancel bets placed on incorrect odds.
• Db33 is not liable for any losses caused by internet delays during live betting.

Grounds for Bet Cancellation

• If a match does not take place or is cancelled, bets will be refunded.
• If a match ends before the scheduled time, settlement will be based on the official result.
• Any bet placed using false information will be cancelled.

Maximum Bet Amount

Db33 reserves the right to set maximum bet limits for each market. These limits may vary across different sports and markets and are subject to change at any time.

5 Bonuses & Promotions

All bonuses and promotional offers on db33 are subject to specific terms and conditions. Please read the relevant offer terms carefully before claiming any bonus.

General Bonus Terms

• Most bonuses require a minimum wagering requirement to be met.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• You cannot claim another bonus while one is already active.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
• Claiming multiple bonuses from the same household or device is prohibited.

Welcome Bonus

New users can receive a welcome bonus of up to 100% on their first deposit. A minimum deposit amount must be met, and the bonus is subject to a specified wagering requirement.

6 Deposits & Withdrawals

Deposits and withdrawals on db33 are easy via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.

Deposit Rules

• The minimum deposit amount varies depending on the payment method.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are strictly prohibited.
• Deposits are usually credited instantly. If you experience any issues, please contact support.

Withdrawal Rules

• KYC verification must be completed before withdrawing.
• Withdrawals may be delayed if the withdrawal amount has not been wagered at least once in an amount equal to or greater than the deposit.
• A maximum daily withdrawal limit applies; see the Payments page for details.
• Additional verification may be required for suspicious transactions.

7 KYC & Identity Verification

Db33 complies with international Anti-Money Laundering (AML) policies. As a result, identity verification (KYC) is mandatory for withdrawals above a certain amount.

Documents Required for KYC

• A clear photo of your National ID (NID) or passport.
• Driver's license (accepted as an alternative).
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership.

The KYC process is typically completed within 24–48 hours. Incomplete or unclear documents may result in additional processing time.

8 Account Closure & Suspension

Db33 reserves the right to close or suspend an account for any of the following reasons:

• Opening an account with false information.
• Operating multiple accounts.
• Participating in fraudulent activities.
• Renting or selling your account to another person.
• Bonus abuse or violation of bonus terms.
• Failure to complete KYC verification or refusal to submit required documents.
• Suspicion of illegal activity.

Self-Account Closure

If you wish to close your account, please contact support. Make sure to withdraw all remaining balance before closure. A self-exclusion option is also available as part of our responsible betting commitment.

9 Prohibited Activities

The following activities are strictly prohibited on db33 and may result in legal action:

• Participating in match fixing or result manipulation.
• Using bots, automated scripts, or hacking tools.
• Using the platform for money laundering or illegal financial activity.
• Threatening, harassing, or abusing other users.
• Unauthorized attempts to access the db33 system.
• Exploiting incorrect odds or technical errors for an advantage.
• Using bonus hunting or arbitrage betting strategies.

10 Limitation of Liability

Db33 accepts no liability for the following:

• Losses caused by internet connection failures.
• Delays or errors caused by third-party payment providers.
• Service interruptions due to force majeure events such as natural disasters or government orders.
• Losses resulting from the user's own negligence or error.
• Losses caused by third-party sites or software.

Db33 strives to maintain uninterrupted service, though brief downtime may occur due to maintenance or technical issues.

11 Privacy Policy

Db33 collects, stores, and uses your personal information. For more details, please refer to our Privacy Policy Read.

In short: we do not sell your data to third parties. However, we may share information when required by law or requested by a regulatory authority.

12 Changes to Terms

Db33 reserves the right to modify these Terms and Conditions at any time. An update notice will be posted on the Platform following any changes. Continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

For significant changes, users will be notified in advance via email or an on-platform notification. Please ensure the email address on your account is kept up to date.

13 Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We provide assistance in Bengali 24/7.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us directly via live chat.
• Support hours: 24 hours a day, 7 days a week.

In the event of a dispute, db33's decision shall be final. However, we review every complaint fairly and transparently.